![]() Lionheart Prints tries to be very conscious of the world around us and help out wherever we can. We only send emails when really cool stuff is happening, like new products, local events and the occasional coupon code! You can also follow our Instagram page for the most recent updates! Sign up for our mailing list! We won't spam you, we promise. How can I find out about new products when they come out? We won't accept used, opened, sale, personalized or custom items. Unfortunately, we can't refund shipping at this time! once we receive your return, you'll be refunded to the original payment method. Unused and unopened items along with anything that arrived damaged can be returned within 15 days of receipt for a full refund of the product cost. What is your return policy and when can I be refunded? This email will include a tracking number if your package is shipped priority. You should receive an email confirmation from us after placing your order as well as a confirmation when we ship it out. USPS doesn't guarantee shipping times, so we can't either!Ĭan I find out my order status or track it? We ship all domestic packages using USPS first class or priority mail that can typically get from us to you in 2 to 7 business days after shipping. If you need your order sooner rather than later, kindly leave us a note in the "special instructions for seller" box on the first page of your shopping cart, and we'll do our best to prioritize your order. We always try to get orders out as soon as possible, but sometimes we get backed up, especially during the holidays! Please allow 1 to 5 business days for your order to ship. When will my order ship, and how fast can it get here? We'll hold your items for you up to two weeks after ordering. Then you can pick up your order at our flagship shop located at 3312 Magazine Street in New Orleans, Louisiana. Sure thing, string bean! Just choose local pickup at checkout. If the order has shipped, we have to wait until it's returned to us before we can ship it back out to you. ![]() Get it together! Kidding, but seriously, act fast! Send us an email at and we can get your sorted if we haven't shipped your order. Please email us at with your order number, and we'll look into what happened. We carry our full line of products as well as carefully curated gift items from vendors we love. So glad you asked! Our flagship location is at 3312 Magazine Street in New Orleans, Louisiana, and our store hours are 10 a.m. Where is your flagship location, and when is it open? You can find an up-to-date list of our current shops here. Yep! We love our local stockists, and you will too. We'd be happy to! Please send an email to with your name, contact information, business information, and request. Simple! Shoot us an email at your name and contact information, and we'll let you know when the product is restocked or if it's been discontinued.Ĭan Lionheart Prints assist my company with gift giving and bulk orders? How can I be notified if/ when the product will be back in stock? The product I want to order is out of stock. Only one promo code may be used per order. Promotional and coupon codes can be entered during checkout. Lionheart Prints will never sell or share your information to any third party. We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards as well as Paypal and Apple Pay.įederal law requires us to charge sales tax in the state of Louisiana.Īll of our transactions are protected by SSL encryption. Got more questions? Shoot us an email at hello methods of payment do you accept? Hey there! We've answered some of our most frequently asked questions here.
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